General donor FAQ

• A donor was entered onto Fund Filer as a non-taxpayer but has now completed a Gift Aid declaration. How do I add their past donations to a future claim?missing
• A tax paying donor has been set up as a non-taxpayer. How do I change this and ensure that Gift Aid is claimed on the donations I’ve already entered?missing
• A non-taxpaying donor has been set up as a taxpayer. How do I correct this?missing
• I’ve changed a donor address on Fund Filer but the record still shows the old address. What have I done wrong?missing
• I am creating donors for a specific reference sequence and Fund Filer won’t offer the next available number. Why not?missing